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Can I return or exchange after purchasing?
 
If you are not satisfied for any reason with your purchase, please return it to us in the original package and in resalable condition within 30 days of the purchase date for a refund or exchange. If the return in due to an error on our side, we will also refund your shipping expenses.
When will my order ship?
We will ship in-stock merchandise within 48 hours and you should receive your package within 2-3 weeks, depending on the destination. Please use a street address where possible.
Back Orders
When an item is temporarily out of stock, we will backorder it for you. Your credit card will not be charged until it ships.
What is the number to call in case of problems with my order or questions regarding an order?
Call our Customer Service Department at 971-4-3347822 or email us at support@jarasproductions.com.
When can a customer service representative be reached?
Sunday through Thursday 8am-3:00pm Dubai, UAE time.

We are dedicated to offering you the best customer service.

Please ask about:
Age ranges and CD content
Order in bulk for educators
Future products
Backorders or service problems
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Is your site secure?
Yes! Shop anytime from anywhere with our secured shopping cart.
If my children don’t speak Arabic, would they benefit from your Arabic Music CDs?
Definitely! Using the Arabic CDs in conjunction with the English ones will provide your child with both versions of each song: Arabic and English. That is the best way to introduce your child to the language, by providing an easy and effective translation.  
My children are already pre-teens, will they enjoy these songs?
There is a group of songs geared for the older child (RED BALLOON: SONGS FOR BIG KIDS). It is a collection of inspiring and entertaining music covering a range of interests, from friendship to national pride, set to tunes that are appealing to older children and even to adults.
I am an educator, will these CDs help me in the classroom?
They are ideal for the classroom! The “Red Balloon” CDs are a collection of songs in Arabic and English covering a range of educational concepts for children from 2 years to 12 years old.

The songs can be taught individually for single language instruction. They help with the introduction of concepts in parallel with themes typically covered in grade school. The songs can also be used in bi-lingual environments where the English teacher will teach the same song as the Arabic teacher in their respective classroom.

The “Red Balloon” songs are also ideal for performances on the school stage.   

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